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Help Center

Get clear guidance and support for using NagarNirman effectively

Last Updated: April 9, 2026

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How Can We Help You?

Choose from our most popular help options to get started

Report an Issue

Submit reports about civic problems in your area and help make your community better.

10,000+ Reports

Become a Solver

Join our community of problem solvers and help resolve issues in your area.

500+ Active Solvers

Track Reports

Monitor the progress of your submitted issues and see resolution updates.

85% Resolution Rate

Frequently Asked Questions

How do I report a civic issue?

Click on "Report an Issue" from the navigation menu, fill in the details, add photos, and submit your report.

How long does it take to resolve issues?

Resolution time varies depending on the complexity of the issue. You can track the progress from your dashboard.

Can I track my submitted reports?

Yes! Visit your dashboard to see all your submitted reports and their current status.

Is there a mobile app available?

Yes, NagarNirman is available on both iOS and Android platforms for convenient reporting on the go.

Didn't find your answer?

Browse our complete FAQ section for more detailed information.

Contact Support

Email Support

Get help via email

support@nagarnirman.com

Phone Support

Call us directly

+880 1950 ******

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Quick Tips

  • Add clear photos for faster resolution
  • Provide exact location details
  • Check status updates regularly
  • Use categories for proper routing